Legal notice

Terms of use

Please read carefully the terms and conditions outlined herein.

By accessing and browsing the website of Noovelia Inc. (“Noovelia” or “we“), you confirm your acceptance of the following terms and conditions (the “Terms and Conditions”). Divel and Epsilia branches, along with all products, services and trademarks described in this website, are also Noovelia Inc.’s property and, in consequences, you agree that the following Terms and Conditions also apply. If you do not accept the Terms and Conditions, please leave immediately.

We reserve the right to modify the above Terms and Conditions at any time without notice. The date of the last update is written at the bottom of this page.

1. Property Notice

All content, information, data, photographs, images, videos, software, trademarks, logos, designs, publicity slogans and/or other Noovelia material protected by copyright appearing on this website ( the “Content“) are the exclusive property of Noovelia or the property of third parties who granted permission to use such Content on this website, or both. All Content is protected by Canadian copyright and trademark laws.

Unless prior written authorization has been given by Noovelia, all content included on this website regarding products offered by Noovelia in Canada is provided for informational and promotional purposes only.

You are not authorized to modify, reproduce, reedit, transfer, forward, transmit, publish, distribute or create derivative works of the Content without Noovelia’s prior written consent. However, you may download, print or reproduce the Content for personal use and/or in other circumstances permitted by law, provided that you keep all copyright notices or other legal notices it may contain. All unauthorized use of the Content will be considered as a violation of Noovelia’s intellectual property rights.

2. Limitation of Liability

Noovelia does not guarantee the quality, accuracy or completeness of any information on this website. Such information is provided in good faith, on an « as is » basis without any warranty or condition. The Content of this website may include technical inaccuracies or typographical errors. Furthermore, Noovelia does not guarantee that the Content of this website will be uninterrupted or error-free, and will not be held responsible for any damage resulting from any virus, worm or other destructive or invasive computer program. At no time will Noovelia accept responsibility for any direct, indirect, incidental, consequential or other damage resulting from the use of this website, or in connection with its Content. You are solely responsible for the use and/or the interpretation of all the Content of this website.

3. Link to Third Party Websites

This website may include links to other websites owned by third parties. Please be aware that Noovelia has no control over the content of those websites. Therefore, Noovelia can not be held responsible for the information contained on such websites, and does not offer any guarantee or make any declaration in this regard.

4. Sale of Noovelia Products

Noovelia reserves the right to cease production of any products offered on this website or to modify any specification related to these products without notice and without incurring any liability.

5. Compensation

By accessing and browsing this website, you accept to compensate and exonerate Noovelia, its subsidiaries, shareholders, directors, officers, employees, proxies and licensees for any losses, costs, damages, claims, penalties or other expenses (including reasonable legal fees) which may result from your use of this website or from any other alleged violation of the present Terms and Conditions.

6. Applicable Laws

The present Terms and Conditions, as well as Noovelia Privacy Policy, are governed and interpreted under the laws in force in the Province of Quebec and in Canada applicable therein.

7. Use of Masculine Language

The masculine language used on this website refers to both men and women without any discrimination and solely for the purpose of text simplification.

Privacy policy

Noovelia believes the right to privacy is one of a particular importance. This is why we have implemented this privacy policy, allowing the protection of your integrity and of your right to disclose or not your personal information.

The following policy aims to govern the collection and use of information 1) when accessing our website (http://www.noovelia.com) and/or 2) you provide on a voluntary basis upon your participation to a service offered by Noovelia, subject to any refusal that you could duly express to us with this regard.

1. What Personal Information Do We Collect?

As part of our service provision and product sales, we may collect certain personal information from you. Here is the information we collect:

  • Identity information and other background verification data
  • Contact details and communication preferences
  • Biographical information
  • Recruitment-related information
  • Information about the use of our website and other technical information
  • Any other personal information provided

2. How Do We Collect Your Personal Information?

Your personal information is collected directly from you during any interaction with us, whether in person, by phone, or by email. We collect this information in the following situations:

  • When providing our services and/or selling our products
  • When you submit your application to join our team
  • When you subscribe to our newsletter

We ensure that we collect only the necessary and relevant information for the purposes specified in our personal information policy. Collecting this data allows us to meet your needs and provide you with a personalized experience tailored to your preferences.

3. Why Do We Collect Personal Information?

Noovelia collects your personal information for the purpose of processing orders, providing you with personalized service, improving your user experience on our website, and managing recruitment inquiries.

4. Who Can Access Your Personal Information?

Noovelia will not disclose your personal information without your consent, except as permitted by the Personal Information Protection Act. In such circumstances, your personal information may be shared with our subcontractors, suppliers, and other partners.

Access to this information will be restricted to employees who require it for the performance of their duties. Our team will treat this information confidentially and refrain from disclosing it to unauthorized individuals.

This approach aims to ensure the security and confidentiality of your personal data, ensuring that it is accessible only to individuals specifically designated for processing within the scope of their roles within our organization.

5. How Long Do We Retain Your Personal Information?

Noovelia retains the personal information collected for the duration necessary and for the purposes outlined in this Policy. If you would like specific details on the retention period of your personal data, please contact us directly.

6. How Do We Protect Personal Information?

Noovelia has implemented appropriate protective measures to prevent accidental destruction, non-compliance with laws, accidental loss, alteration, disclosure, or unauthorized access, misuse, or any other illegal processing of personal information.

These security measures are designed to ensure the integrity and confidentiality of the personal data you entrust to us, safeguarding it against the risk of loss, theft, alteration, or misuse.

7. Consent

Your consent will be explicitly obtained during all your interactions with us, whether verbally, electronically, or in writing.

You have the right to request the delisting of your personal information from our systems or databases. If you wish for your personal data to no longer be publicly accessible or indexed by search engines, please inform us by contacting us at the address provided in the “Contact” section of this policy. We will process your delisting request in accordance with applicable law. However, please note that some information may be retained internally to comply with our legal obligations.

8. Contact

If you have any questions about this policy or how we handle personal information, you can contact our Personal Information Officer at: renseignements@noovelia.com

9. Minor

The permission from a parent or a tutor is required for any person under the age of eighteen (18) years old (a “Minor”) to participate in any activity organized by Noovelia, namely any survey, contest or promotion. In the event that any such activity specifically targets a Minor, the permission of a parent or a tutor will be expressly required.

Noovelia will not collect nor use any personal information relating to Minors without the consent of a parent or tutor.

10. Usage of cookies

Usage of cookies is not linked to any personally identifiable information. You may at all time deactivate said cookies by modifying the configuration of your browser; however, doing so may restrict you from accessing some parts of our website.

11. Hyperlinks

Noovelia website may contain hyperlinks allowing users to visit other sites operated by other companies. Noovelia is not responsible for the privacy practices or the content of any of such websites to which we link.

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